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Amazon’s Alexa voice assistant, which powers the Amazon Echo smart speaker and other devices, has been acting up today. Many people have reported problems.
The thing is, Amazon doesn’t have a place where people can check the status of the Alexa Voice Service. So what we have are many reports of issues, starting a little after 6 p.m. Pacific. Here are a few of the reports:
@amazonecho help! My dear Alexa played prime music a few minutes ago and now this?!? Weather works fine @AmazonHelp pic.twitter.com/IQWVm3SRVe
— Patty (@pplhc) July 30, 2016
https://twitter.com/Steel_Fajitas/status/759205128213827584
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Who else loves it when @amazonecho randomly decided to not play music?
— Matthew Stone (@IndyMattStone) July 30, 2016
https://twitter.com/Jmajkrzak/status/759201084661440512
@amazonecho Is it something wrong with the Alexa app?!?
— Livia Delgado (@LiviaD11) July 30, 2016
@AmazonHelp Is there something going on with the Alexa App and your site? Trying to set up Echo for first time and can't even open app. Sad.
— heidigarfield (@heidigarfield) July 30, 2016
https://twitter.com/bamrivera481/status/759200266604441606
Are the Echo servers down? @AmazonHelp
— Seminole Scott (@RenegadeReformR) July 30, 2016
The Alexa mobile app is malfunctioning tonight. I can't play music on my Amazon Echo.
— Andrew Arnott ?️ (@aarnott) July 30, 2016
@AmazonHelp is your website down? I am unable to log in on any device including phone, computer, and echo. Please help. Thank you.
— Daniel Bernath (@DBernath) July 30, 2016
@amazonecho Pandora just quit playing and Alexa only says something went wrong. What's up? #tooexpensivetobejustaclock
— Oppo Trump (@Oppo_Trump) July 30, 2016
https://twitter.com/sharkieQ/status/759204546480660483
https://twitter.com/michaeltranson/status/759203416619020289
our other people's @amazonecho not working or is it just mine?
— Lauren (@laurkatrad) July 30, 2016
Looks like @amazon is having an outage right now with some services… @amazonecho #IT
— Joel Pacheco (@joelpacheco_) July 30, 2016
At least one person reported that Alexa was working again just after 7 p.m. Pacific.
Me when @amazonecho started wprking again! #amazondown pic.twitter.com/HJMMe64HQ4
— Josh Schoemann (@JoshSchoemann) July 30, 2016
Amazon did not immediately respond to a request for comment. We’ll update this post as we learn more.
