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The wrong way to do AI: A big rollout

Ben Lamm March 24, 2018 2:33 PM

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AI solutions are only as effective as their KPIs

Ben Lamm September 25, 2017 2:10 PM

Guest

AI is the brains behind more caring customer service

Ben Lamm June 15, 2017 2:10 PM

Guest

How chatbots will evolve over the next 5 years

Ben Lamm May 26, 2017 2:10 PM

Guest

Why it’s back to basics with bots

Ben Lamm March 26, 2017 4:54 PM

Guest

How to make sure your first bot doesn’t make a belly flop

Ben Lamm February 11, 2017 4:41 PM

Guest

Phones are for conversation: Why bots will replace apps

Ben Lamm July 1, 2016 2:10 PM