The Consumer Electronics Show is coming around again, as 170,000 techies prepare to invade Las Vegas in the first week of January. CES 2020 will have about 4,500 exhibitors across 2.9 million square feet of space.
That’s the word from Karen Chupka, executive vice president of the Consumer Technology Association (CTA). Chupka said in an interview with VentureBeat that this year’s attendance will likely be down from 180,000 last year, but that’s not a comment on the tech economy. The CTA is simply trying to control both expectations and the number of tourists who try to get into the show.
The number of exhibitors is about the same, while the square footage is slightly up from 2.8 million square feet, based on the latest estimates. But Chupka said the Eureka Park venue for startups will have about 1,200 companies, up from 1,100 last year. This means it’s going to be a good year again for the biggest U.S. tech trade show, which starts with media events on Sunday, January 5 and runs through Friday, January 10.
The show floor will span the cavernous Las Vegas Convention Center, the Sands Expo, Aria, and other venues. I spoke with Chupka about CES, the trends she sees among the exhibitors, and the subsectors that are trending or waning. Among the changes: Samsung will have a keynote speech this year, but no press event. As always, the show will go on.
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Here’s an edited transcript of our interview.

Above: Karen Chupka is executive vice president of the Consumer Technology Association.
VentureBeat: Do you have any numbers yet, as far as expectations?
Karen Chupka: We’re still in the process of selling, but I can give you some expected numbers. We expect over 2.9 million square feet of exhibit space, up slightly from last year. Attendance, we’re expecting more than 170,000. More than 60,000 coming from outside the United States, 1,200 startups. Probably about 4,500 total exhibitors.
VentureBeat: I looked up my old numbers. That’s more square footage and slightly fewer attendees? More startups, but about the same on the exhibitors?
Chupka: Attendance typically has been between 170,000 and 180,000 because of some of the things we’ve been trying to do to limit it. We’re at capacity hotel-wise in Las Vegas. But we project somewhere between 170,000 and 180,000.
VentureBeat: It’s not necessarily a down forecast, then. You’re expecting the usual.
Chupka: Yeah, that would be about right.
VentureBeat: As far as some things that are changing, I don’t know if the marketplaces have changed around, or whether you’re adding more of those.
Chupka: We have a couple of areas that are definitely seeing a lot more growth this year. First is in health and wellness. That’s up by exhibitors and square footage, about 25% in exhibitors and 15% in square footage. Our smart city story, which is up about 25% in exhibitors and 70% in square footage. It was a pretty small footprint last year. It’ll be about 50,000 square feet this year, which is a nice size. That’s another growth area.
That fits alongside our vehicle tech story, which continues to be strong, with all of our auto manufacturers coming. Within the storyline of transportation — stepping beyond just driverless cars now, we’re seeing much more with short-distance vehicles, Bell Helicopter and its drone that was introduced last year. I believe we even have Pegasus on the floor this year demonstrating what a flying car may look like. Just a larger transportation story.
[Some] of the categories you’ll obviously be interested in [are] AR and VR and gaming. We have about 30% more exhibitors, and the square footage is up about 15%, about 50,000 square feet there, as well. Eureka Park, our startup area — we’re expecting that to be over 1,200 exhibitors, and we have about 50 countries represented within Eureka Park.
VentureBeat: Is anything disappearing this year, or getting a lot smaller?
Chupka: We’re seeing some areas where it’s a bit more flat. In drones, we kind of hit the peak a couple of years ago, and that’s been staying relatively flat year over year, or down slightly. 3D printing, in the early days everyone assumed consumers would buy [the printers], and now that’s leveled off, as well. Those are two [areas] where we’re seeing more of a decline.

Above: Sign at CES 2019.
VentureBeat: Is that decline just in numbers of companies, or is it more than that? Is the interest level falling?
Chupka: It’s down in square footage. 3D printing was about 15,000 square feet last year, and it’s down to about 8,500 now. That could pick up a bit because we’re still selling space. It’s probably 60% of last year.
VentureBeat: If the show is growing significantly in square footage, what would you say explains that?
Chupka: Where we see some of the growth is over in our C Space area, where we’ve added some square footage because we’ve expanded that facility to also include sports technology. We see more companies now exhibiting over there. That’s a bit of a different feel. We have more experiential exhibits there. Also, a lot of the companies are taking private meeting space and holding meetings. They’re showcasing digital platforms and things like that. It’s a different feel as far as what the space is like. But there we’ve seen a lot of growth. We have a lot of great companies participating over there. We’re not necessarily widening our facilities, but some of them are going up.
VentureBeat: Are you noticing any trends, things you see a lot of traction for at the show?
Chupka: We’re seeing the continuation of AI and 5G transforming a lot of the verticals and segments. That’s helping fuel growth in some categories. We’re seeing that across the show. We expect those to be two big themes. We know there will be more companies showcasing 8K televisions in 2020. That will be another trend. Some of that also ties nicely into the gaming experience, as well. That’s a nice hand-in-hand story.
Over the past couple of years, we’ve had more and more companies coming to CES to unveil their tech strategies. A couple of years ago, we had Carnival cruise lines come in and talk about using [internet of things] IoT to create the first smart ship. Last year, we had John Deere and Impossible Foods coming in. Deere showcased AI changing the farming experience, while Impossible Foods was demonstrating its new products and meeting Burger King at the show.
This year, we see that continuing. We have Delta keynoting for us, but they’re also going to be showcasing how technology is going to transform the travel experience. Everything from how the customer — what they experience in the booking part of it, as well as the experience on the plane itself and getting to their final destination. That’s another area where we see some growth. Companies come to CES to look for new business partners, to do more B2B relationships, and potentially to roll out something new to the consumer.
VentureBeat: What would you say is the biggest theme or attention-grabber at the show? Is that a toss-up between AI and 5G, or is something else in the running?
Chupka: There’s AI and 5G, but the health care story is also very strong. We have Humana and some of the insurance companies coming in because they’re launching initiatives in helping consumers use technology to better take care of their health. We’re offering continuing medical education credits to doctors who come to the show. We have a three-day conference program, and the third day of the program is focused on how you can use digital therapeutics and things like that to prescribe to patients. Doctors can earn CME credits for participating in that. Health care is another big category where we’re starting to see more growth.
The transportation story — we announced this week that [U.S. Secretary of Transportation] Elaine Chao will be speaking. Clearly, the evolution of electric vehicles and driverless cars and some of the short-distance devices that are coming out, those are all trends and stories that continue to grow at CES.

Above: Karen Chupka, photographed for the Consumer Technology Association (CTA) in Crystal City VA, 2018.
VentureBeat: When you invite government leaders, what do you think is going to be on their minds? What are questions people want to ask them?
Chupka: Some of it is obviously around regulations related to getting some of these products to market. One thing I didn’t mention, but it’s been picked up a lot — we have a privacy super-session we’re doing this year. We have Facebook, Apple, and the FTC speaking on privacy guidelines and how to scale that up as it relates to consumers. Privacy is something we all think is very important in the development of new technologies. Things like the development of AI, looking at diversity, and better scaling in that area. Another big issue is future jobs. We have some government officials interested in things like that. In some ways, because technology is cutting across so many categories right now, there’s a lot more that government officials can talk about and understand.
VentureBeat: As far as topical things, are tariffs still a front-and-center issue? I don’t hear so much about it nowadays.
Chupka: It’s still an important issue. In fact, I think there was just some discussion that came out yesterday over whether tariffs may be delayed on December 15. I don’t know if that’s final yet. But that was the next key date, December 15. In some ways, a lot of our companies have had to plan for that and be prepared, assuming that things would go forward. It’s still an influence in the industry, still something that we think is bad. We think tariffs are bad for everyone.
VentureBeat: Are you addressing that issue in some way at the event, or otherwise trying to draw attention to your concerns?
Chupka: We did talk about what some of the concerns are and why free trade is important. The other thing we’re obviously watching is the push-through of the new NAFTA. We’re hoping that gets through Congress before they go out of session. All of these things are important, especially when you look at how so many technology products come together. You have a lot of technology going out and being built into new technology. It’s very important for the industry overall.
VentureBeat: I went to the RISC-V summit yesterday, the open source semiconductor conference. They brought up the fact that they were moving their nonprofit’s headquarters to Switzerland. They wanted to be perceived by the world as country-neutral, which was interesting. They said they’re getting a lot of attention because of the ongoing controversies around Arm and whether its technology is U.S.-based or U.K.-based, and whether they should be blocked from selling chip architectures to Huawei in China. It raises a geopolitical issue around where companies are based and what counts as a territorial technology.
Chupka: With CES, one of the things that plays out is the fact that it’s a global show. We’re based in the United States, but companies come to meet their global business partners. Almost a third of our audience comes from outside the U.S. It’s an interesting theme. We also see many more government officials coming from outside the U.S. Some of our policy tracks, we actually feature government officials and ministers from other countries. They can talk about different perspectives and things that people are doing abroad.

Above: Google Assistant space at CES 2019
VentureBeat: Is there anything significantly different that consumers and showgoers might notice?
Chupka: One thing we’re doing this year, more of a demonstration, in limited locations we’ll have the ability for people to pick up their badge using facial recognition. It’s a way people can experiment with the technology. If it works well, it’ll get people through badge pickup a bit quicker. It’s on an opt-in basis. We want to showcase how technology can change and improve the experience.
The other big thing you’re going to see is the new West Hall convention center expansion. The building itself, externally, is pretty close to getting chopped off. We’ll be the first show in there in 2021. That’ll be very visible when you’re at the Las Vegas Convention Center this year. They were just starting with holes and steel in the ground last year at this time. That’s moved along pretty quickly.
Our app will be coming out in the next day or two. That’s always a good tool for people to use. One of the things I’m not sure everyone recognizes is that there are turn-by-turn directions you can use. It can help you get from point to point if you’re not familiar with where you’re trying to go when you’re finding people and moving around.
VentureBeat: I was looking around the schedule for things that might be missing. I didn’t see a Samsung press event on Monday anymore.
Chupka: Yes, because they’re keynoting. They realized that trying to do two things back to back within about four hours of each other just didn’t make a lot of sense. They decided to hold everything and do it at the keynote.
VentureBeat: I also didn’t see an Nvidia press event, which is another usual one.
Chupka: That I’m not sure about. We can check and see if there’s anything — sometimes they’ve done theirs off-site, after hours. I’m not sure if I’ve seen anything on that.
VentureBeat: Going back a bit, I did like the theme of non-tech companies and how they’re using technology. Carnival was one of my favorite presentations at a CES. Is Delta Airlines following the same kind of theme there? In general, I was wondering about the keynotes and how you curated them. What kinds of themes are there to see?
Chupka: We have a pretty good lineup. Delta will be talking a lot about the experience of how they’re using technology to change the travel experience for customers, and to tie more loyalty to customers in a way. Some of that also plays out with what they’re doing with technology on their aircraft.
A couple of other keynotes that seem unique to me this year — we have two content companies, in a way. We have Quibi, with Meg Whitman and Jeffrey Katzenberg, and then Linda Yaccarino with NBCUniversal as part of our keynoters. We have Daimler, which we’ve already announced, and we still have one more that we haven’t announced. We’re trying to get final approvals on that. It’s across the board. We mentioned Samsung already, as well. There are a couple of really strong companies.
From my perspective, it does look like we have more on the streaming side this year than we have had in the past. That’s extending to the kind of companies we have participating in C Space, the Pandoras and Hulus, Amazon and all the players in the content world.
VentureBeat: Is anyone like Verizon going to offer 5G for attendees?
Chupka: Right now, the convention center is trying to get 5G antennas up and running at the show, so that if any of the companies want to demonstrate and use it, they’ll be able to do that. It’s just that they’re putting it in right now. They haven’t had full opportunities to test everything. The trade show environment is different in that we take a building and add more walls to it, more barriers. We’re probably a bit soon for what they’re going to be doing. But I know that if companies are interested, the provider — it’s Cox over there — is trying to help them and work with them.

Above: 5G will be a big deal at CES 2020.
VentureBeat: Heart rate technology is getting very interesting, with so many mobile devices and watches and so on.
Chupka: It is, absolutely. I can’t remember if it was this year or last year, when we saw that doctors could now get reimbursed for prescribing patients electronic devices to monitor their health. That’s pushed some of the development in the health side of things.
VentureBeat: Is blockchain showing up on the radar in some way, in panels or on the show floor?
Chupka: We have a little bit more in the sessions that we’ll be talking about, some of the blockchain usage we’re seeing and the growth there. It’s probably showing up with some partners, some of the bigger companies, like IBM. They’ll be talking about blockchain within their exhibits.
VentureBeat: It doesn’t necessarily consume a lot of show floor.
Chupka: Yeah, but it’s definitely being used as a tool by more companies. That’s where people will be talking about it, within their booths. We’ll probably see the same with data. Data is driving so much more now, especially as devices are connecting more and more. The theme of data across the show floor is another one that’s touching on multiple categories.
VentureBeat: The diversity front, how is that developing? I remember the run-in with the sex toy company and how that sparked a lot of conversation. What were some of the outcomes there?
Chupka: For 2020 CES, we did include sex toys as part of the health and wellness category. Right now, we have about 10 companies exhibiting in the health and wellness area. With regards to diversity, we have a couple of different things happening. We’ve named Shelley Zalis and the Female Quotient and her lounge as our official equality partner. What that means is we’re making some of Shelley’s programming that she does part of our official programming. She’s also coming and participating in some of our sessions and panels.

Above: Radeon VII announcement at CES 2019
More importantly, we’ve also created an Innovation for All track, where we’ll be highlighting some of the different diverse groups doing things in technology to help along those lines. CTA announced a $10 million investment fund for startups by underrepresented entrepreneurs. We’ve issued money to about four of those now. We’ve also put together a scholarship program for, again, underrepresented entrepreneurs, and they’ll be showcasing at Eureka Park. There will be about 10 companies there working with groups who’ve identified entrepreneurs across different categories that help represent more diversity.
The way we’re trying to tackle it, we’re talking about it a bit in our programs, but we’re also trying to invest in funds that are helping fund companies, and ultimately working with groups to bring entrepreneurs to the show so they can get better exposure and potentially continue to grow along the path of becoming the next big company.
VentureBeat: Are there any things I haven’t asked about that you’d like to highlight?
Chupka: We’ll be detailing this a bit more as part of our opening keynote, but we’re working with the World Bank on a program that’s going to kick off in 2020. We’re going to have a challenge whereby we’ll be looking for specific solutions that they could bring in countries where they’re working to help scale up and use technology to solve some problems. That’s something new that we’ll talk about at the show itself. We’re looking at how technology can play a role in helping society with issues and challenges, to improve lives and in some instances even save lives.