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FreshDesk raises $55 million for its customer support SaaS platform

FreshDesk, the startup behind a cloud-based customer support software, announced today that it has closed a whopping $55 million investment round. Sequoia Capital India led the series F funding round, followed by returning investor Accel Partners.

The San Bruno, Calif.-based SaaS startup says its service has attracted over 80,000 customers, double the clients since its previous funding round in April 2015. Toshiba and Cisco are among FreshDesk’s customers.

The capital will be used to feed FreshDesk’s two newest products, Hotline.io and FreshService. With five “global offices” in San Bruno, London, Sydney, Chennai, and Berlin, the startup said the money will help FreshDesk grow its teams across the world.

“They have a world-class product vision and Sequoia is delighted to partner with Girish and lead this growth capital round to help scale India’s leading SaaS company,” said Sequoia Capital India’s managing director, Mohit Bhatnagar.


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FreshDesk has raised at least $150 million since its pre-seed investment, led by Accel, in 2011.