Topic > bots
AI Weekly: Coronavirus chatbots use inconsistent data sources and privacy practices
Ashley Madison: Affairs in the time of coronavirus
VB Live
Customers will be all-in on bots in 2020 and other CX predictions (VB Live)
VB Live
Why financial services companies need to invest in voice and chat (VB Live)
Shopify launches web chat for merchant and customers
Slack introduces channel calendars for teams and message reply via email
AirHelp’s new bots collect airline compensation for passengers
Hospital bots are gaining ground, but user experience falls short
VB Live
How Quickbooks is making its voice assistant best-in-class (VB Live)
Sprout Social raises $40.5 million to supercharge social media campaigns
VB Live
How Kayak is pioneering AI-powered voice assistant innovation (VB Live)
VB Live
Bots and AI are shrinking call centers and boosting profits (VB Live)
VB Live
Capture 300% greater conversions with AI-powered voice and bots (VB Live)
VB Live
How smart companies use voice and bots to get and keep more customers (VB Live)
Twitter purged over 10,000 bots that tried to discourage U.S. voter turnout
Twitter loses 9 million monthly active users in Q3 2018, its steepest decline ever
Twitter considers new status and reply features to encourage friendlier conversations
Oracle launches digital assistant for the enterprise
Analysis
Are Facebook, Twitter, and Google ready for the midterms?
AI Weekly: Free speech fears about California’s bot bill are overblown
In House testimony, Jack Dorsey refutes claims that Twitter’s algorithms have anti-conservative bias
Drift acquires Siftrock to power its new sales and marketing assistant
Exclusive
SAP’s Concur launches Slack’s most advanced business travel bot to date
Intercom launches custom sales and marketing bots to drive conversational commerce
WhatsApp launches Facebook chat ads and Business API for automated messaging with customers
Twitter is partnering with academics to curb hate speech, polarized discourse
Congress questions YouTube, Facebook, and Twitter on what it takes to ban an account
Salesforce Einstein bots for businesses now generally available
Guest
The future of AI may be female, but it isn’t feminist
Guest
Chatbots like Citibank’s could usher in a new era of mobile banking
Guest
How chatbots can ‘cross the chasm’ from novelty to enterprise
Guest
Health care bots are only as good as the data and doctors they learn from
Guest
Why insurance companies are betting big on AI-powered chatbots
Exclusive
Wysh launches its AI and human-powered concierge service after 2 years in stealth mode
Guest
3 tips to reduce bias in AI-powered chatbots
VB Event
TGI Friday’s AI-powered marketing drives $150 million (with virtual bartenders and more)
Nearly 300,000 developers now use Microsoft’s Azure Bot Service
Facebook brings augmented reality to Messenger bots
