Topic > chatbots

Omilia raises $20 million for AI customer service chatbots

Kyle Wiggers May 5, 2020 5:55 AM

AI Weekly: The sudden speed of technological change in a coronavirus world

Seth Colaner April 10, 2020 4:29 PM

AI Weekly: Coronavirus chatbots use inconsistent data sources and privacy practices

Kyle Wiggers April 3, 2020 12:30 PM

Guest

Just how big a deal is Google’s new Meena chatbot model?

Ronald Ashri, GreenShoot Labs February 1, 2020 8:45 AM

Partner Content

The world’s inbox is full. It’s time to rethink email marketing.

Jonathan Bean, Sinch January 14, 2020 4:10 AM

Partner Content

The power of personalization in the post-app era

Jonathan Bean, Sinch November 18, 2019 4:10 AM

VB Live

Why Capital One customers love its proactive bot (VB Live)

VB Staff November 12, 2019 12:27 PM

Partner Content

Conquering chatbots: How an artist gets people to love using them

GameOn October 1, 2019 4:10 AM

Guest

The shift toward open source conversational AI

Alan Nichol, Rasa August 31, 2019 12:12 PM

The DeanBeat: The inspiring possibilities and sobering realities of making virtual beings

Dean Takahashi July 26, 2019 8:00 AM

Guest

AI doesn’t always need to be more human

Evan Kohn May 25, 2019 7:19 PM

Analysis

Facebook messaging app unification bodes well for chatbot makers

Seth Colaner May 5, 2019 2:22 PM

Chatlets.ai makes customer data collection easier with chatbots

Kyle Wiggers April 22, 2019 9:35 AM

Hospital bots are gaining ground, but user experience falls short

Kyle Wiggers January 16, 2019 6:00 AM

VB Live

Capture 300% greater conversions with AI-powered voice and bots (VB Live)

VB Staff November 19, 2018 4:10 AM

Guest

Finding the right metrics for evaluating your bot

Ofer Ronen, Chatbase September 22, 2018 2:33 PM

VB Live

How fintech is using voice and chat to revolutionize customer experience (VB Live)

VB Staff August 30, 2018 4:10 AM

VB Live

Get on the ‘dumb’ bot wagon with Amazon, Apple, and Geico (VB Live)

VB Staff August 8, 2018 6:42 PM

Guest

A case for less human bots

Paul Barba, Lexalytics July 22, 2018 3:28 PM

Partner Content

SnatchBot Q&A: How does a dedicated chatbot vendor keep up in a fast-growing market?

Chris Knight July 5, 2018 4:10 AM

Guest

Chatbots like Citibank’s could usher in a new era of mobile banking

Scott Bay June 26, 2018 2:10 PM

Guest

How chatbots can ‘cross the chasm’ from novelty to enterprise

Michal Raz, Vonage June 25, 2018 2:10 PM

Guest

Health care bots are only as good as the data and doctors they learn from

Dr. Phil Marshall, Conversa Health June 22, 2018 2:10 PM

Partner Content

How a chatbot helped get research feedback from 10 million people

Conor Kostick, SnatchBot June 21, 2018 4:20 PM

VB Live

Chatbots are overhauling how brands and customers interact (VB Live)

VB Staff June 20, 2018 11:55 AM

Guest

Why insurance companies are betting big on AI-powered chatbots

Kelsey Down June 19, 2018 2:10 PM

VB Live

See inside Sprint’s AI-powered customer strategy (VB Live)

VB Staff June 7, 2018 4:53 PM

Guest

3 tips to reduce bias in AI-powered chatbots

Allison Langley, Welltok June 5, 2018 2:10 PM

VB Live

Western Union has gone all in on their chatbot — learn why (VB Live)

VB Staff May 10, 2018 9:33 AM

Guest

Here’s how users are rating and reviewing Alexa Skills

Arte Merritt, Dashbot.io May 4, 2018 2:10 PM

Guest

Why AI can’t fix your broken customer service model

Dr. Vinod Vasudevan, Flytxt April 25, 2018 2:10 PM

VB Live

Can AI and chatbots really transform customer support? (VB Live)

VB Staff April 25, 2018 9:20 AM

Guest

3 lessons your company can draw from AI implementations outside the tech sector

Darina Murashev April 23, 2018 12:30 PM

Guest

3 changes that indicate an industry shift in conversational AI

Justina Nguyen, Dashbot.io April 17, 2018 2:10 PM

Microsoft’s AI lets bots predict pauses and interrupt conversations

Khari Johnson April 4, 2018 6:00 AM

Guest

Alexa’s laughing bouts highlight a fatal flaw in bot development

Sagi Eliyahu, Tonkean March 21, 2018 2:10 PM

Guest

Conversational commerce is no longer a one-person show

Rick Ramos, HealthJoy March 21, 2018 12:10 PM

Guest

Meet the chatbots helping users anonymously report social injustices

Kayla Matthews March 18, 2018 2:33 PM

Guest

What the EU’s latest data protection law means for chatbot makers and marketers

Silvio Porcellana, The Maven System March 16, 2018 2:10 PM

Guest

AI could help your charitable dollars go further

Debrah Charatan, BCB Property Management March 11, 2018 10:19 PM